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Technical Service and Support

MA Lighting and its extensive distributor network offer an unparalleled technical service. Call on our expertise for help with any problem, no matter if it is regarding operation, software features, software installations or trouble shooting.

If you have a problem with your MA Lighting product, first of all please contact your local MA distributor.

If you are in need of further assistance please send an e-mail (in English or German) to tech.support(at)malighting.com with your contact details and subject information. This e-mail service is monitored during MA Lighting's regular business hours in Germany from 8.30 a.m. until 5 p.m., Monday through Friday.

For emergency services please contact the MA Lighting Service Hotline.
Call: +49.5251.688865-99. Please note, this 24/7 hotline is strictly for emergency cases – for people being in trouble out in the field.